Swiss and Italian Replicas Return Policies

Your satisfaction on this item is absolutely guaranteed! The quality and craftsmanship is always top quality, and we guarantee the value of this product. Here are some important reminders you should know about our return policies. Please read carefully.

Returns/Repairs Only

Please email us and we will contact you with further instructions. Make sure to include a valid email address. This is only for customers who have already purchased. If you haven't purchased yet, you will not be contacted.

4-Year Swiss Policy 2-Year Italian Iron-Clad Warranty

• Manufacturers' defects are covered under warranty. This does not include intentional damage, or general wear and tear (such as scratches, dents/chips, etc.). Make sure the crown is always screwed in tight so water does not get in. If any water damage is detected to have gotten in from the crown not being tight, water damage is not covered
• Watches cannot be tampered with in any way. All watchcases are installed with a tamper-proof seal. If you open up the watchcase and the seal is broken, all return policies are void for the watch. Please do not have any other jewelers work on the watch or open it up or we will not warranty the product
• If your product cannot be repaired, we will send you a replacement of the exact same model. If that model is out of stock, then you can choose another product of the same value. In virtually all cases of manufacturers' defects, the products can be repaired
• Please insure your return. We are not responsible for shipping damages
• Intentional crown/stem damages are not covered. In most cases, crown/stem damages results from the customer pulling extremely hard at the stem, thus jamming the movement. However, if the crown/stem damage is due to a manufacturers' defect, we will gladly repair/replace your product
• Allow up to 1-2 weeks to receive your repair product
• The product is subject to final inspection before it is repaired/exchanged
  
  

Satisfaction Guaranteed! -
Refunds/Exchanges Policy

• The product must be post-marked no later than 90 business days from the day you received it.
• The product must be returned unused and in the original condition you received it in, with all original packaging and no signs of wear. Sorry, used products cannot be exchanged for a new product. By wearing the product the first time, your refund/exchange policy is void
• The product is subject to final inspection before your return is processed
• Please insure your return. We are not responsible for shipping damages
• No restocking fees are applied!